In Focus: Pricing and Billing

The right offer at the right price

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About this article

More accurate and flexible pricing and billing is a goal for many banks but this is often difficult to achieve. What are the drivers, options and experiences? A strategic approach that looks at these areas within overall product lifecycle management seems to be the best route.

"If the new product process has problems, you can be sure there will be problems with billing. Most banks are not there from an organisational perspective. The product development area is often very isolated."

Bernd Richter, Partner, Capco

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