Customer Centricity

  • Why Banks Need to Adopt a Data Driven Approach to Customer Retention

    Why Banks Need to Adopt a Data Driven Approach to Customer Retention

    Driving new client relationships (and ultimately more deposits) is at the core of most retail banks’ strategy. With the right incentives and rewards, you can attract customers of the right quality...

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  • The Top Banking Trend in 2019

    The Top Banking Trend in 2019

    As we plunge headfirst in the new year, it’s important to start thinking about what we can expect from the dynamic banking industry. Working increasingly closely with technology companies, banking...

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  • The Importance of Fair, Simple and Transparent Banking Products

    The Importance of Fair, Simple and Transparent Banking Products

    One of our favorite questions to ask is, “What do customers want from their banks?” While there’s not always a straightforward answer, there’s a few things we’ve learned working as an intermediary...

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